Last Updated: 23/11/2024

This Personal Data Processing Policy ("Policy") is designed to inform you about how [Your Company Name], a company registered in [Insert Country] ("we," "our," "us"), processes personal data collected from users ("you," "your") through our website [Insert Website URL] ("Website"). We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the European Union General Data Protection Regulation ("GDPR").

1. Data Controller
Mosts.eu is the data controller of the personal data you provide to us. If you have any questions or concerns regarding this Policy or how your data is processed, you can contact us at:
Email: info@mosts.eu
Address: mosts.eu
Phone: according to the contact data

2. Types of Personal Data Collected
We collect various types of personal data, depending on your interactions with our Website. This may include, but is not limited to:

• Identification and Contact Data: Name, email address, phone number, and other contact details.
• Account Information: Usernames, passwords, and other credentials if you create an account.
• Payment Data: Credit card details or other payment-related information if you make a purchase.
• Technical Data: IP address, browser type, device information, operating system, and log files.
• Usage Data: Information about how you use our Website, including pages visited, time spent, and search queries.

3. Purposes of Data Processing
We process your personal data for the following purposes:

• To provide and improve our services, including website functionality, products, and customer support.
• To manage your account and fulfill orders or subscriptions.
• To communicate with you, respond to inquiries, and provide customer service.
• To process payments and prevent fraud.
• To analyze user behavior to improve user experience and optimize the Website.
• To comply with legal obligations, including record-keeping and tax purposes.

4. Legal Basis for Processing Personal Data
Under the GDPR, we rely on the following legal bases to process your personal data:

• Consent: Where you have provided explicit consent for us to process your data (e.g., subscribing to a newsletter).
• Contractual Necessity: To perform a contract with you, such as providing services or processing payments.
• Legitimate Interests: For purposes such as improving our Website, conducting marketing, or ensuring the security of our services, provided that your rights and freedoms are not overridden.
• Legal Obligation: Where required to comply with legal or regulatory requirements.

5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. Once the data is no longer needed, it will be securely deleted or anonymized.

6. Data Sharing and Transfers
We do not sell or rent your personal data to third parties. However, we may share your data with trusted third parties for the purposes outlined in this Policy. These may include:

• Service Providers: Companies that assist with hosting, payment processing, and customer support.
• Legal Authorities: Where required by law or to protect our rights and interests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

If your personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data, such as using standard contractual clauses approved by the European Commission.

7. Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
• Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
• Right to Restriction: You can request the restriction of processing your personal data in certain circumstances.
• Right to Object: You can object to the processing of your personal data, including for direct marketing purposes.
• Right to Data Portability: You can request a copy of your personal data in a commonly used format to transfer to another service provider.

If you wish to exercise any of these rights, please contact us at [Insert Contact Email].
You also have the right to lodge a complaint with a supervisory authority if you believe that your personal data has been processed in violation of the GDPR. The supervisory authority in the EU Member State of your residence, place of work, or place of the alleged infringement is responsible for investigating such complaints.

8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website. These technologies help us analyze usage patterns, personalize content, and provide targeted advertising.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of the Website.

9. Data Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or destruction. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal data.

10. Children’s Privacy
Our Website is not intended for children under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without proper consent, we will take steps to delete such data.

11. Changes to This Policy
We may update this Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated date. Please review this Policy periodically to stay informed about how we protect your personal data.

12. Contact Us
If you have any questions, concerns, or requests regarding this Policy or how we handle your personal data, please contact us at:
Email: info@mosts.eu

This Policy is designed to comply with the General Data Protection Regulation (GDPR) and ensure the protection of your privacy.